At Mahakumbhmela.club, we strive to provide a seamless experience when purchasing our digital products or e-books. Please review our cancellation and refund policy carefully before making a purchase.
1. Digital Product Purchases
1.1 All sales of digital products, including e-books, are final. Once the purchase is completed, we do not offer cancellations or refunds, as digital content cannot be returned.
1.2 By completing your purchase, you agree to this no-refund policy.
2. Exceptional Circumstances
2.1 In the event of a technical issue preventing you from accessing the purchased digital product or e-book, we will provide assistance to resolve the issue. If the issue cannot be resolved, we may offer a replacement product or refund at our sole discretion.
2.2 Refunds may be considered in cases of duplicate purchases or accidental charges. You must provide proof of the duplicate transaction for review.
3. Refund Request Process
3.1 If you believe you are eligible for a refund under exceptional circumstances, please contact us within 7 days of purchase with the following details:
3.2 Send your refund request to [Insert Contact Email]. We will review your request and respond within 7 business days.
4. Chargebacks
4.1 If you initiate a chargeback without contacting us to resolve the issue, you may forfeit any future eligibility for refunds or support related to our digital products.
5. Changes to This Policy
5.1 We reserve the right to modify this cancellation and refund policy at any time. Any changes will be posted on this page with the updated effective date.
5.2 It is your responsibility to review this policy periodically to stay informed of any updates.
6. Contact Us
If you have questions about this policy or need assistance, please contact us:
Thank you for your understanding and support.